Consent and Contact
Why this page exists
When you submit a form on this website, you check a box giving us permission to contact you. That box has a lot of words in it, and most people check boxes without reading them. This page explains, in plain language, exactly what you agreed to, what contact you should expect, and every way to tell us to stop.
Nothing on this page limits your rights. If anything here conflicts with the consent language you actually saw, the language you saw governs.
1. What you consented to
By checking the consent box, you gave CashHouseSales.com (FTL Propertymix, LLC) and those acting on its behalf your express written permission to call, text, and email you about your property inquiry and potential sale using the contact information you provided.
"Those acting on our behalf" means our personnel and any employee or contractor who helps us respond to inquiries. It does not mean other companies buying your information. We do not sell your information and we are not a lead broker.
1.1 How we may contact you
- Phone calls — to discuss the property and a potential offer.
- Text messages — to respond to your property inquiry and potential sale, consistent with the consent you provided.
- Email — including a transactional confirmation if that feature is enabled, and follow-up about your inquiry.
1.2 What we will not do
- We do not use this consent to send unrelated marketing or promotional messages. If we introduce separate marketing communications in the future, we will obtain separate, optional consent before sending them.
- We will not sell or rent your contact information.
- We will not keep contacting you after you ask us to stop.
1.3 Frequency, rates, and consent not being a condition of sale
Message frequency varies depending on your inquiry and our conversation. Standard message and data rates may apply to texts you receive; those rates are set by your mobile carrier, not by us. Consenting to contact is not a condition of selling your property to us, and we will not treat you differently for revoking consent.
2. How to tell us to stop — every method works
You can withdraw your consent at any time, for any reason, without explanation. You do not need to use particular words. "Stop," "don't call me," "take me off your list," and "I'm not interested" all work.
Any of these reaches us:
- Reply to a text — STOP, or anything else that says stop.
- Email legal@cashhousesales.com .
- Call (661) 228-0203 and tell us, or leave a voicemail.
- Tell us during a conversation. Saying it out loud on a call counts. You do not have to follow up in writing.
- Write to us at FTL Propertymix, LLC dba CashHouseSales.com, 9530 Hageman Rd Ste B PMB 212, Bakersfield, CA 93312-3959.
We honor opt-out requests received through any reasonable means. We do not require you to use a specific channel, a specific keyword, or a form.
2.1 What happens after you ask us to stop
- We keep only the information reasonably necessary to remember and honor your request, which may include the affected phone number or email address, the scope of the request, and when we received it.
- If we send an acknowledgement, it will only confirm that we received your request.
- We use that limited suppression information to avoid contacting you in the manner you asked us to stop.
If you ask us to stop one kind of contact — texts, for example — we stop that kind. If you want all contact to stop, say so and we will stop all of it.
We aim to honor requests promptly and within any deadline required by applicable law. If you ask us to stop and hear from us again anyway, please tell us at legal@cashhousesales.com — that is a mistake on our part and we want to know about it.
3. What we record about your consent
Each form submission includes:
- The exact consent language displayed to you at the time you submitted;
- The date and time of your submission;
- The web address of the page the form appeared on.
We retain this information only as long as reasonably necessary for the purposes described on this page or as required by applicable law. Inquiry and consent records may be deleted when they are no longer needed. If you ask us not to contact you, we may retain only the limited suppression information reasonably necessary to honor that request.
4. Our calling practices
- Whoever contacts you identifies themselves and the Company.
- We do not call before 8:00 a.m. or after 9:00 p.m. in your local time.
- Our caller ID accurately reflects who is calling. We do not spoof caller ID.
- We treat text messages the same as calls for compliance purposes.
5. If you did not submit a form
If we contacted you and you never submitted anything on this website, we want to know. Email legal@cashhousesales.com or call (661) 228-0203 and we will look into it and stop contacting you.
6. Legal framework
We aim to comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, federal and state Do-Not-Call requirements, and applicable California consumer-privacy law. Nothing on this page is legal advice, and nothing here waives any right you have under those laws.
7. Contact
- By email: legal@cashhousesales.com
- By phone: (661) 228-0203
- By mail: FTL Propertymix, LLC dba CashHouseSales.com, 9530 Hageman Rd Ste B PMB 212, Bakersfield, CA 93312-3959
Related: Privacy Policy · Terms and Conditions