Frequently Asked Questions

The questions sellers actually ask us, answered plainly. If yours isn't here, call or write and ask — we'd rather answer it than have you guess.

Cost and obligation

What does it cost me?

Nothing to request an offer or turn one down. We don't charge you a fee or agent commission. Seller-side closing costs or adjustments, when applicable, are shown in the closing figures and may reduce your net proceeds.

Am I committed if I fill out the form?

No. The form starts a conversation. You're not committed to anything until you sign a written purchase agreement, and you're free to have an attorney review it first.

Will you keep calling me if I say no?

Nope. If you say no, that's a complete answer and we'll leave you be — unless you ask us to stay in touch or we both agree to reconnect later.

The house itself

What condition do you buy in?

A wide range of conditions. Roof damage, foundation issues, plumbing and electrical problems, fire or water damage, and decades of deferred maintenance don't automatically rule a property out. We generally buy as-is, so you usually don't need to make repairs first.

Do I have to clean it out?

Not for ordinary household contents. Take what you want and, in most cases, you can leave the rest. If you know of anything that may be hazardous, contaminated, or require special handling, tell us as early as you can so it can be addressed appropriately. Some materials can't safely or legally be handled the way ordinary trash is handled and may require a proper disposal program or qualified professional.

What if there are tenants in it?

That's often workable. Tell us about the lease and who's occupying the property. We'll factor the tenancy into the transaction rather than assuming the house has to be vacant, while respecting the lease and applicable law.

Do you buy mobile or manufactured homes?

Sometimes — it depends on the land, the park, and the title situation. Ask us about the specific property rather than assuming either way.

The offer

How do you decide what to offer?

We start with recent comparable sales to estimate the property's after-repair value (ARV), then account for estimated repairs, holding costs, acquisition and resale costs, and our Negotiation Room + Assignment Fee. The final number reflects the economics of the property and the transaction, not just its physical condition. See How It Works for the full example.

Why is a cash offer lower than a listing price?

A cash investor offer and a traditional listing are two different routes. A listing exposes the property to the broader market and may produce a higher price, but it can also require more preparation and time, and neither finding a buyer nor reaching closing is guaranteed. Our offer is based on buying as-is and accounting for repairs, holding costs, acquisition and resale costs, and transaction risk. The trade-off is generally greater convenience and less preparation versus the possibility of a higher price through broader market exposure. Which route fits your priorities is your decision.

How do I know you're not just "lowballing" me?

The best way is to ask how the number was built. We don't start by picking an arbitrary discount from your asking price. We estimate a realistic resale value from comparable sales, then account for the property's condition and the costs and risks of buying, holding, and reselling it, including our Negotiation Room + Assignment Fee. That can put an investor offer materially below what a seller might hope to receive through a traditional listing, but they're different transaction models. If maximizing price is your main priority and you have the time and flexibility for a conventional sale, broader market exposure may offer more price potential — if it results in a completed sale. If an as-is sale with less preparation matters more, our offer gives you a different trade-off to compare. If you ask, we'll walk you through the assumptions behind our number.

Will the offer change later?

We aim to give you a number we'll stand behind. If legitimate new information materially changes the property or transaction — for example, previously unknown structural damage — we'll explain what changed and, if necessary, propose a written change rather than quietly chipping away at the price. Seller mortgages, liens, taxes, and similar obligations are separate from property-condition underwriting and do not automatically change the Purchase Price; they may reduce your net proceeds at closing.

Closing

How fast can you close?

Best case scenario: about a week. When everything lines up — title is clear, escrow can move promptly, and funding is ready — a straightforward transaction can sometimes close that quickly. Other transactions take longer, and we can also work toward a later closing when more time is needed. The scheduled closing date is agreed in the written purchase agreement, and actual timing can depend on escrow, title, funding, and other transaction-specific matters.

What if I still owe on the mortgage?

That's common. The escrow and title process obtains payoff information and identifies mortgages, liens, back taxes, reverse mortgages, or other amounts that need to be addressed for closing. Those amounts are generally addressed from the seller's proceeds when sufficient, and they can reduce your net proceeds without changing the Purchase Price. The exact amounts are reflected in the closing figures.

Who handles the closing?

We close through independent escrow, with title work handled by a qualified title company. Escrow coordinates the closing and disburses funds, while the title process confirms ownership and identifies mortgages, liens, or other title issues that need to be addressed. We don't close transactions ourselves.

What if the house is in probate or a trust?

That's often workable. The person with legal authority for the trust or estate signs, and the escrow and title process confirms what authority and documents are required before closing. You don't necessarily need probate finished just to ask for an offer — many people contact us early simply to understand the number. More on inherited houses.

About us

Are you real estate agents?

No. We're buyers, not your agents. We don't represent you or list your house, and we don't earn a commission for doing so. We may complete the purchase ourselves or, when the written agreement permits it, assign our contractual Buyer position and equitable interest to another buyer. We make money through our own purchase or assignment transaction — not by acting as your representative or charging you an agent commission.

Do you sell my information?

No. We're not a lead broker.

Might someone else end up buying my house?

Yes, sometimes. We may either complete the purchase ourselves or have another buyer step into our contractual position before closing, as permitted by the written agreement and applicable law. In doing so, we'd assign our contractual Buyer position and any associated equitable interest — not your legal title — and the Buyer at closing would complete the purchase from you. The written purchase agreement discloses this possibility.

How do I know you're legitimate?

Verify us the same way you should verify any buyer. Ask who will handle escrow and title and independently look up those companies. Check our BBB Business Profile and accreditation status. Read the written purchase agreement, or have an attorney review it before signing. We invite you to verify these things rather than simply take our word for it. How to vet a cash buyer.

Still Have a Question?

Send us the property address and ask. There's no fee to request an offer and no obligation to accept one. We'll explain our offer plainly; whether it fits your goals is your decision.